Product Reviews

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Average Customer Rating:
2.75 out of 5
2.8
 out of 
5
Open Ratings Snapshot
Rating breakdown 4 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
1
3 of 4(75%)reviewers would recommend this product to a friend.
Customer Reviews for
Review 1 for
Overall
3 out of 5
3 out of 5
Comfort
4 out of 5
4 out of 5
Quality
3 out of 5
3 out of 5
Value
2 out of 5
2 out of 5
Anonymous
Gender:Female
Split King
Date:December 29, 2013
Pros: Blankets/Comforters
"We got the m9 for my husband's back pain. We purchased the king and could not agree on the adjustable head and feet so we traded it for the split king. I hate it, it has a huge hole in the middle and it feels like we are sleeping in two separate beds. It was so expensive and now I feel stuck. If you are are thinking about a split king keep this in mind, I was promised that there was no "hole" at the store but over time the gap has gotten bigger and bigger. As far as the mattress itself; it is very comfortable and I enjoy the adjust-ability of it. That part I would recommend, especially if you and your partner cannot agree on the firmness."
3 of 5 people found this review helpful.
Review 2 for
Overall
1 out of 5
1 out of 5
Comfort
1 out of 5
1 out of 5
Quality
2 out of 5
2 out of 5
Value
1 out of 5
1 out of 5
Anonymous
Location:Minneapolis, MN, USA
Gender:Female
My aching back.....
Date:December 26, 2013
"Never have I had back pain-until buying this bed. Now, in spite of adjusting the settings, I cannot get a full nights sleep nor can I wake up without an " ouch. ". Both my husband and I are so disappointed. The bed was also quite expensive and we believed we were paying for comfort. We only wish we would have returned it in the trial period but thought we were just needing to "get used to it." We were wrong."
3 of 5 people found this review helpful.
Response from Sleep NumberBy ChrisVCustomer ServiceJanuary 2, 2014
Thanks for taking the time to review your m9 bed. I'm so sorry you and your husband aren't enjoying it! We won’t be able to take a return on your bed if you're outside your trial period, but we're more than happy to see what options we have available to get you sleeping better if you can give us a call at 1-800-472-7185 and ask for one of our Sleep Specialists so we can learn more about what’s causing your discomfort. We’re available to help you anytime from 8 AM to 8 PM CT Monday through Friday or from 8:30 to 5 PM CT on Saturday.

We hope to hear from you soon!
Review 3 for
Overall
2 out of 5
2 out of 5
Comfort
1 out of 5
1 out of 5
Quality
1 out of 5
1 out of 5
Value
1 out of 5
1 out of 5
Anonymous
Gender:Male
Wife
Date:February 4, 2013
Pros: Sheets
"While I love the bed my wife hates it probably going to try the I 10 or get refund"
4 of 27 people found this review helpful.
Review 4 for
Overall
5 out of 5
5 out of 5
Comfort
5 out of 5
5 out of 5
Quality
5 out of 5
5 out of 5
Value
5 out of 5
5 out of 5
Belichickisgod
Location:NH
Gender:Male
Great Bed
Date:January 8, 2013
"I enjoy a firm mattress but the wife likes a soft mattress. This bed accommodates both of us. We are both extremely happy with the mattress and we both think it is extremely comfortable. No complaints, would buy it again in a second."
14 of 14 people found this review helpful.